Frequently Asked Questions

• What is an e-book?
• Can I print an e-book?
• How do I download an e-book?

What exactly is an e-Book? E-books are electronic books that can be read on a computer screen or printed out to paper. E-books are downloaded from a webpage and stored on your computer.

What are the advantages of e-Books over ordinary "physical" books?

• E-books offer a high level of interactivity not possible in print editions. (For example, live "clickable" links that connect to additional information or resources at exactly the moment you need them.) This makes e-books the perfect medium for "step by step" guides, "how to" guides and so on.

• E-books are delivered instantly via direct download from the Internet (so there's no waiting for "snail mail" packages to arrive!)

• Since it's not mailed to you, there are NO shipping and handling charges!
  

I've never ordered anything online before, let alone "downloaded an e-Book." Is there someone that can talk me through it?

Absolutely! You're not alone. In fact, for hundreds of folks this is the first time they've even heard the term "e-book." My friendly support team has helped lots of "first time downloaders" become life-long happy customers!

Can I print the e-Book?

Yes! If you wish to have it on paper, simply print it out like any other document. (Many people print out their e-books so they can refer to them again and again!)

Will it work on my computer?

"Setting Up Your Fish Tank" is in Adobe Acrobat PDF format so both PC and Mac owners can enjoy them!

Adobe Acrobat is the industry standard PDF reader and most computers already have it installed. But if yours doesn't, you can download it FREE by clicking here.

Can I buy this book at a bookstore?

No, "Setting Up Your Fish Tank" is available ONLY through this website!

How do I download and read your e-Book?

Once your secure payment has been authorized via PayPal (which typically takes about 2-3 seconds), you'll be automatically re-directed to a private web page where your e-book will be ready for immediate download.

To begin downloading, simply click the download links for your e-book and your bonuses. Once a download has finished, simply go to the folder where you saved it, and double-click the icon to open the book. (The private download page also has clear step-by-step instructions.)

If you have any questions at all about the download process just send us an email to support @ redwinepublications.com

How long does it take to download an e-Book?

The speed of the download depends mainly on the size of the e-book and the speed of your Internet connection. Typically, with a dial-up modem, the download for "Setting Up Your Fish Tank" should take between 1 and 5 minutes. (High-speed connections typically take between 20 - 30 seconds!)

Do you offer after-sales support?

Yes! If at any time you have any difficulty at all downloading or using "Setting Up Your Fish Tank", simply email us and we'll gladly help you out.

Okay, I'm ready! Where do I order?

 

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